Navi UPI has integrated with the Open Network for Digital Commerce (ONDC) Network to streamline metro travel and make ticketing fully digital. Commuters in Delhi, Mumbai and Bengaluru can now purchase Metro QR tickets directly through the Navi app, with Chennai, Hyderabad and Kochi set to be added next.
Through this integration, Navi UPI users can plan routes, book single or return QR tickets, and make instant payments in a single flow. The addition removes the need for ticket queues, multiple apps, or paper-based travel, offering a consolidated digital journey.
Speaking about the partnership, Rajiv Naresh, MD & CEO, Navi Limited (formerly Navi Technologies Limited) said, “India’s metros move more than a crore people every day, yet a large share of riders still rely on cash and queues. At Navi, we believe daily payments shouldn’t slow anyone down. By integrating with the ONDC Network, we’re making metro travel truly digital – one app, one QR ticket, one seamless tap on Navi UPI. For commuters on the go, this is how everyday mobility should feel.”
Nitin Nair, Senior Executive Director, ONDC said, “Navi’s integration shows how open networks are changing the game in India’s digital journey. With just one integration, Navi now lets commuters buy QR tickets across five metro systems; quick, easy, and all in one app. As more companies like Navi adopt open protocols, the value to consumers multiplies across use cases. This is how open ecosystems move from innovation to impact, making everyday services simpler and more connected for everyone.”
Currently live with Delhi Metro, Mumbai Metro (Lines 1, 2A, 7 & 3), and Bengaluru Metro, the rollout aligns with ONDC Network’s broader mobility expansion. Navi UPI plans to extend the feature to more cities and transport systems as part of efforts to digitise everyday mobility.
India’s Urban Metro Rail network serves 1.15 crore daily commuters, with more than 40% still dependent on cash or physical tickets. By digitising one of the most common public transport transactions, Navi UPI aims to increase digital adoption and reward customers for their daily journeys. The app continues to grow as one of India’s fast-expanding payment platforms, offering instant transfers, robust security, and rewards for routine payments.
