Amazon India has introduced a 'Suvidha Kiosk' at the 2025 Maha Kumbh Mela in Prayagraj, Uttar Pradesh, offering convenience to millions of attendees. Located at Kumbh Kutir, Sector 24, Arail, the kiosk allows visitors to pick up Amazon orders for essential items ranging from mobile chargers and garments to pooja samagri and blankets. It also serves as a return point, with attendees able to drop off items they wish to return.
The facility, which operates daily from 7:00 AM to 10:00 PM until 26th February, offers a range of amenities. These include a resting area with chairs, mobile phone charging stations, drinking water, and first aid kits, making it a helpful stop for those spending long hours at the festival grounds.
"The Maha Kumbh Mela brings millions of attendees to Prayagraj who spend most of their day at the festival grounds, away from their local accommodations. Our Suvidha Kiosk addresses this unique situation by providing a convenient option for them to pick up or return their Amazon orders right within the Maha Kumbh Mela grounds. This initiative reflects Amazon's commitment to innovation and customer-centric solutions, even in unique circumstances," said Dr. Karuna Shankar Pande, Vice President, Amazon Logistics, India.
Recently, Amazon launched a unique initiative upcycling its signature cardboard packaging boxes into portable beds, aiming to provide hours of comfortable sleep for Maha Kumbh Mela attendees. To ensure accessibility, these upcycled beds are available at no cost to attendees. Amazon has worked closely with Maha Kumbh authorities, to identify key areas within the festival grounds where these Amazon beds will provide much-needed comfort. A significant portion of these beds are allocated to the lost and found center, where they are supporting those in distress, while some are available to the general public. Additionally, some of these beds have also been provided to the Kumbh Police Karmacharis and the Kumbh hospital. The goal is for these beds to serve diverse needs and be available to as many attendees as possible at the event.