Cityflo, an urban mobility company, has partnered with abcoffee, a grab-and-go coffee brand, to introduce a pilot service that offers passengers the option to pre-order coffee and have it delivered to their seats during their commute.
The pilot, launched on select routes in Mumbai, aims to enhance the daily travel experience by integrating a food and beverage option within Cityflo’s bus service. Passengers can order through the Cityflo app while waiting or en route and receive their beverage onboard.
“Prebooked food and beverages are standard in other modes of transit like flights and trains; city buses shouldn’t have to be any different,” said Rushabh Shah, CBO, Cityflo. “With this pilot, we’re bringing the convenience and comfort of a café into the bus, making waiting, traveling, and arriving smoother, and maybe a little more enjoyable too.”
abcoffee will manage the beverage experience, from order processing to delivery. The company’s menu will be available for pre-order through the Cityflo app, with seat-side service offered during the journey.
Commenting on the partnership, Abhijeet Anand, Founder and CEO, abcoffee said, “At abcoffee, we’ve always believed in solving daily habits, not occasional indulgences. When we looked at how thousands of Cityflo riders spend over an hour each day commuting, we saw an opportunity to make that time more human, more delightful. Bringing abcoffee into Cityflo buses isn’t just about coffee; it’s about reimagining everyday transit and turning routine travel into a small moment of comfort. Together with Cityflo, we’re proving that good coffee and good technology can make even a bus ride feel better. This is India's first F&B solution for on land transit and together with Cityflo we are proud to bring this to the people.”
The initiative aligns with Cityflo’s aim to develop a broader urban mobility ecosystem that focuses on comfort and convenience for commuters.
The pilot will run for a month before being extended to additional routes in Mumbai. Further phases are expected to include expanded menu options.
