PayU and Malaysia Airlines have signed a memorandum of understanding (MoU) to explore ways to improve digital payments and the booking experience for customers in India.
The collaboration will bring together PayU’s payment ecosystem and Malaysia Airlines’ international network, with both companies exploring flexible payment options, exclusive offers and co-branded marketing initiatives to drive customer engagement, acquisition and bookings.
The partnership will also explore tailored propositions for leisure, premium, student and corporate travellers, with a focus on addressing the needs of different customer segments.
The MoU was signed by Dersenish Aresandiran, Chief Commercial Officer of Airline Business at Malaysia Aviation Group (MAG), and Hemang Dattani, Chief Business Officer at PayU Payments Private Limited.
“Travel is a high-intent category where seamless payments, flexibility, and relevant offers can meaningfully influence the customer experience. Through this MoU, PayU and Malaysia Airlines will explore ways to make digital bookings and payments experience more convenient and seamless, while creating differentiated propositions for diverse traveler segments”, says Hemang Dattani, Chief Business Officer, PayU.
“India remains an important and strategic market for Malaysia Airlines, and we are committed to making every journey more seamless, convenient and rewarding for our customers. Our collaboration with PayU will enable us to explore more convenient and relevant payment and engagement solutions that respond to the evolving needs and preferences of Indian travelers,” says Dersenish Aresandiran, Chief Commercial Officer of Airline Business at MAG.
