Axis Max Life Insurance has promoted Karan Mehra to Vice President, Policy Owner Services, marking another milestone in his long-standing journey with the company. The appointment was announced by Mehra on LinkedIn, where he reflected on a career shaped by learning, growth and collaboration.
Mehra has been associated with Axis Max Life Insurance for over a decade, steadily progressing through multiple leadership roles. Prior to this promotion, he served as Assistant Vice President and played a key role in strengthening policy servicing operations and customer experience functions within the organisation.
Based in Gurugram, he brings extensive expertise across operations management, quality functions, employee engagement and performance management. Over the years, he has contributed to process improvements, operational efficiency and service excellence initiatives that support the insurer’s customer-centric approach.
Sharing the update, Mehra described the promotion as a significant professional milestone and expressed gratitude to colleagues, mentors and teams who supported his growth within the organisation.
Before joining Axis Max Life Insurance, Mehra worked at Genpact as a Process Developer, gaining early experience in process operations and customer service management.
His elevation reflects Axis Max Life Insurance’s continued focus on strengthening leadership across policy servicing functions while enhancing customer experience and operational excellence.
