ICICI Lombard General Insurance has launched 25 new customer-focused insurance solutions to mark its Silver Jubilee, introducing innovations across health, motor, home, travel and commercial insurance. The company said the launch, which includes five industry-first offerings, is its largest single-day product rollout to date.
The new solutions combine customer-centric design with emerging technologies, including AI, to deliver more personalised and future-ready insurance experiences across the policy lifecycle.
Over the past 25 years, ICICI Lombard has served more than 500 million customers and settled over 60 million claims. The company said the latest innovations reflect its focus on helping customers anticipate and manage risks, alongside providing financial protection.
Speaking on the occasion, Sanjeev Mantri, Managing Director & CEO, ICICI Lombard, said, "For 25 years, the ethos of ICICI Lombard has been simple - to stand by our customers for promises we have made and innovate for every promise of tomorrow.
On the momentous occasion of our Silver Jubilee, I would like to express our gratitude to our entire ecosystem of stakeholders – customers, partners, employees, shareholders and Regulators for their trust and support. On this landmark day, we decided to renew our promises to our customers and as part of our celebrations, have launched 25 innovative solutions. These offerings will enable us to service diverse needs of our customers and help in making insurance more personalised, meaningful and future-ready.”
