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FROM HEIRLOOMS TO HASHTAGS

How digital-first jewellery brands are restyling India’s buying behaviour

BY Anaum Shaikh
Published: Jun 8, 2026 7:24 AM 
FROM HEIRLOOMS TO HASHTAGS

India’s jewellery market has long been synonymous with weddings, legacy and preservation of wealth. While gold was mostly locker-bound, diamonds were milestone purchases—and, discovery unfolded at a trusted neighbourhood store. But digital-first labels such as CaratLane, GIVA and Palmonas are reframing that equation, targeting younger consumers with accessible pricing, influencer-led marketing, and rapid design cycles.
What’s emerging goes beyond a change in aesthetics—it reflects deeper transformations in how jewellery is designed, marketed and consumed.

From occasion to everyday
For CaratLane, it began with identifying a clear whitespace in the market. https://cms.impactonnet.com/TalkingPoint23i03.jpgShaifali Gautam, Chief Marketing Officer (CMO), CaratLane recounts that when the brand was launched, the jewellery market was largely occasion-driven and centred around heavy, ceremonial pieces. “Modern, lightweight jewellery was under-served. Browsing and buying jewellery online was not a concept at the time. Legacy players were also not investing in digital discovery or seamless online transactions in a meaningful way. We spotted an opportunity to build a design-led, digitally enabled brand that offered convenience and contemporary aesthetics. We set out to address the shift from locker to lifestyle jewellery, supported by a strong online foundation,” she adds.

Jewellery is no longer reserved for big life events. It has entered daily wardrobes.
In February 2026, CaratLane – A TATA Product, made its first international runway debut at New York Fashion Week at Chelsea Piers. The showcase highlighted the brand’s global ambitions, blending Indian craftsmanship with contemporary design while marking its growing international presence, including its retail footprint in New Jersey.

Abhijat Bharadwaj, Chief Creative Officer (CCO), Dentsu Creative Isobar, sees this narrative shift in communication strategies too. “With the modern Indian woman confidently shaping her destiny, every day of her life is an occasion in itself—an important event where her individuality must shine. Brands are leaning into this narrative as self-purchase and daily-wear luxury gain momentum.”

He adds that campaigns are increasingly moving away from traditional wedding imagery towards individualistic storytelling, often delivering stronger purchase intent and higher-value orders online.

Indrajeet Mookherjee, CEO, Dentsu Creative Webchutney, believes the category’s transformation mirrors broader changes in fashion consumption. “While weddings and traditions remain powerful cultural milestones, and always will, what we’re seeing is the rapid rise of everyday styling, especially among younger consumers. Self-expression isn’t reserved for big life events anymore; it’s embedded in daily life.”

Silver takes centre-stage
If gold once dominated aspiration, silver is now claiming its moment among younger buyers.

Resha Jain, Chief Brand Officer, GIVA, says the brand was built on recognising how silver was marginalised in traditional retail. “What we realised early on was that silver was always treated as a side category in traditional jewellery, never the hero. Legacy players were largely focused on gold, occasion wear, and investment-led buying. But young consumers wanted something different: fashion-forward silver at scale, pieces they could experiment with, refresh often, and wear every day.”

She notes that discovery has shifted from store windows to Instagram feeds, making digital-first positioning critical.

GIVA’s revenue mix reflects generational nuance. “Today, about 65% of our revenue comes from silver, which is largely Gen Z-driven, while our gold and lab-grown diamond category, contributing roughly 35%, skews more millennial,” Jain explains. “Millennials still value longevity, purity, and the idea of jewellery as something that lasts. Gen Z, on the other hand, sees silver as their gold.”

That reframing signals a psychological shift. Silver is no longer a stepping stone to gold. For many young buyers, it is the primary medium of expression.

GIVA launched a multi-city campaign in 2025 to promote the GIVA Exchange Fest, encouraging customers to exchange old or unused jewellery for benefits, including a chance to win luxury holidays.

The rise of demi-fine
Palmonas, meanwhile, identified a different gap: the space between fine jewellery and imitation pieces.

Akshay Deshmukh, Head of Marketing at Palmonas, says, “What Palmonas identified was a very clear white space between fine jewellery and imitation jewellery in India—a space that legacy players weren’t meaningfully addressing.”

He points out that imitation jewellery offered trend and affordability but compromised on durability and skin-friendliness, while fine jewellery remained high-ticket and occasion-led. Demi-fine and 9KT pieces, he argues, were not yet mainstream in India.
“Legacy players weren’t actively building or legitimising that middle category. So instead of entering a crowded market, Palmonas focused on defining and educating consumers about this in-between space — investing heavily in R&D, perfecting plating and durability, and building trust first,” he says.
The result is a consumer relationship that has matured alongside the category. “The brand once had to explain itself. Now, the audience explains it through how they wear it,” Deshmukh notes.
This Valentine’s Day, Ferns N Petals (FnP) collaborated with Palmonas to create Valentine gifts designed to last beyond the occasion. The partnership introduced exclusive hampers combining modern jewellery with thoughtful gifting, supported by a giveaway and influencer-led storytelling.

Who is buying and where?
Across brands, the core audience has broadened.

“At launch, our core consumer was an urban, digitally savvy woman exploring online jewellery for the first time,” says Gautam. “Today, our audience is far more diverse — spanning metros and emerging cities, typically in the 25–45 age group, and highly comfortable moving between online and offline channels.”

CaratLane now operates 366 stores across 155 cities, with emerging markets growing faster than metros. “Metros continue to drive premium purchases and solitaire-led categories, while emerging cities are accelerating in everyday and accessible fine jewellery segments,” she adds.

GIVA sees similar patterns, though motivations differ. Jain observes that metros are trend-sensitive and respond quickly to influencer cues, while emerging cities show strong aspiration but more considered purchasing behaviour. Digital penetration, she says, has flattened access to trends.

Palmonas currently reports a 60–40 split in favour of Tier 1 markets, but Deshmukh highlights sharp growth in Tier 2 and 3 cities driven by digital exposure and aspirational alignment.

Self-purchase rises
One of the most telling indicators of behavioural change is the rise of self-purchase. CaratLane has noted a steady increase in women buying jewellery for themselves, with jewellery increasingly viewed as personal expression rather than solely ceremonial investment.

At GIVA, “Self-purchase makes up a significant portion of our business, especially in silver, and that’s grown meaningfully over the last two years,” says Jain.
While Palmonas has seen gifting rise as trust has deepened, but self-buying remains dominant at roughly 60 per cent of sales. Earlier, Deshmukh says, the ratio was closer to 80–20 in favour of self-purchase.

From celebration to identity
Ronita Mitra, Growth and Marketing Leader, describes the generational transition clearly. “For young consumers, jewellery is no longer primarily an heirloom, a display of wealth, or an intergenerational asset. The relationship has become deeply personal. Jewellery is now a form of self-expression - an extension of identity rather than a symbol of status.”
She highlights trends such as multi-occasion buying, micro-celebrations and frequent lower-ticket purchases. Jewellery, she believes, is more like a lifestyle category than a financial asset for the youth.

Affordability versus aspiration
Industry leaders largely agree that affordability and design play complementary roles in driving consumer adoption. According to Gautam, while design creates aspiration, affordability drives purchase frequency. Jain shares a similar view, noting that affordability often triggers the first purchase, but it is design that encourages repeat buying. Deshmukh believes the two are inseparable, arguing that at Palmonas, affordability and design differentiation work hand in hand rather than in competition.

At the same time, younger consumers are not turning away from gold but redefining their relationship with it. Gautam observes that they are engaging with the category differently, while Deshmukh sees the shift as one of postponement rather than abandonment. With rising gold prices making traditional purchases less accessible early in consumers’ careers, brands such as Palmonas are positioning themselves as a more attainable entry point into the gold experience.


Platforms, performance and equity

Digital discovery is central to the category’s growth.According to Mookherjee, “Instagram drives desire, YouTube builds trust, marketplaces and D2C convert, and quick commerce is emerging for speed-led occasions.”

Short-form video has accelerated everyday sales, while longer formats remain crucial for high-value, bridal or heirloom purchases.

Yet, as performance marketing intensifies, brands face pressure to optimise for return on ad spend. “Performance marketing keeps the engine running today. Brand building ensures people still choose you tomorrow,” Mookherjee cautions. Mitra advises, “To build enduring businesses, brands must control customer acquisition costs (CAC), drive repeat purchases and retention, manage inventory efficiently and protect unit economics”

However, one might wonder if the organised lightweight segment eating into legacy players, or expanding the market?

Mitra believes the latter outweighs the former. “Lower entry price points and contemporary designs are bringing first-time buyers into the category and increasing frequency of purchase.” There may be substitution in daily-wear segments, but structurally, the category is broadening participation. Along with that, government hallmark certification mandates have also strengthened trust in organised players, reducing dependence on traditional family jewellers.

A deeper change
Are these brands simply repackaging aspiration for Instagram, or genuinely changing buying behaviour?

The evidence suggests both acceleration and adaptation. Social media aesthetics may drive discovery, but the structural shifts are more profound: transparent pricing, certified quality, omnichannel access and seamless returns.

In a market once defined by inheritance and ceremony, jewellery is becoming more fluid, more frequent and more personal. The locker has not disappeared. But the jewellery box on the dressing table is fuller than ever.

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  • CaratLane
  • Tata Group
  • Shraddha Kapoor
  • Abhijat Bharadwaj
  • Shaifali Gautam
  • Indrajeet Mookherjee
  • Dentsu Creative Webchutney
  • Impact Talking Point
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  • Amrita Rao
  • Dentsu Creative Isobar
  • Yami Gautam Dhar
  • giva
  • New York Fashion Week
  • Chelsea Piers
  • Resha Jain
  • GIVA Exchange Fest
  • Akshay Deshmukh
  • Palmona
  • jewellery industry

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