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‘Visibility can be Purchased. Memory has to be Earned’

Nikhil Soni, AGM - Marketing, HCL Group, writes why live experiences, not conventional ads, are the key to lasting brand relevance for growth

BY Nikhil Soni
Published: Jul 27, 2026 11:28 AM 
‘Visibility can be Purchased. Memory has to be Earned’

There is a telling paradox at the heart of modern marketing. Brands today have more channels, more formats, and more data than at any point in history. Yet, earning genuine audience attention has never been harder. The reason is not a scarcity of media, but overwhelming filtering. Consumers filter out thousands of commercial messages daily. In that environment, the real opportunity lies in the spaces where people deliberately choose to pay attention.

India’s live concerts economy is one of those spaces. The organised live events market surpassed `12,000 crore in 2024 and is projected to grow at 19 per cent CAGR over the next three years, according to EY. In 2024-25, India hosted over 34,000 live events. Coldplay sold out stadiums in minutes. Diljit Dosanjh’s Dil-Luminati tour became the country’s largest-ever concert tour, generating a direct economic impact of over `276 crore and a socio-economic multiplier effect of nearly `943 crore across 13 cities. But the more important story is not the scale; it is the quality of attention. Audiences arrive at concerts emotionally invested, socially connected, and genuinely receptive. Those are conditions no brand can manufacture alone.

Beyond sponsorship: The right question
Traditional sponsorships ask: ‘How many people will see us?’ The brands that build real equity at cultural events ask a different question: ‘How will people experience us?’
That distinction separates sponsors from cultural participants. A brand that meaningfully improves a concert experience earns something different, a place in the story the audience takes back and tells everyone afterward. Memory is narrative. And in a world where audiences share experiences more than they share advertisements, the brands that enter the story are the ones that build lasting affinity.

Before any activation, there is a more fundamental question: ‘Does this cultural space naturally belong to us?’

The strongest partnerships feel inevitable rather than engineered by a brand. Red Bull and performance culture. Spotify and music discovery. Bacardi’s sustained presence at NH7 Weekender. Their presence was built over the years until it stopped feeling like a sponsorship and started feeling like part of the festival itself. When alignment is genuine, activations feel native.

The Cultural Relevance Ladder
Effective brand engagement at cultural events follows a natural progression from presence to permanence.

• Visibility is an essential foundation, built through venue-branding, stage presence and digital integration. It creates awareness and is also the most replicable stage. What gives it special value at live events is the context. Freeman’s 2024 Attendee Intent and Behaviour survey found that 80 per cent of respondents consider in-person events the most trusted marketing channel, making even baseline visibility more credible than most digital equivalents.

• Utility is where meaningful brand-building begins. Every concert contains friction, from dead batteries and long queues to payment delays and uncomfortable crowds. Brands that solve these problems associate themselves with relief and care. American Express does this globally through priority access and premium lounges. In India, payment platforms enabling seamless transactions, mobility brands solving last-mile travel, and beverage brands creating shaded comfort zones offer similar opportunities. Audiences rarely remember every sponsor. They remember the brand that helped them when they needed it.

• Participation is where emotional memory forms. Today’s audiences do not consume culture passively. They document it, share it, and co-create it. Brands that design for this earn stronger returns. According to Audacy, 40 per cent of attendees discover a new brand at a live event, while a MERGE study of Gen Z consumers found that nearly 64 per cent made a purchase because of a brand activation they encountered at a live event. Interactive zones, UGC challenges, personalised merchandise, artist collaborations, and AR installations turn attendees into participants. Audio brands like boAt and JBL have built on-ground presences at music events that feel native to the culture.

• Memory is the summit and the real measure of whether a cultural investment has worked. Audiences may not recall every banner they saw, but they remember the surprise collaboration, the thoughtful gesture, or the installation worth photographing, or better still, experiencing. These anchors drive long-term recall and purchase preference. Audacy’s research shows that 48 per cent of Gen Z and 61 per cent of Millennials have purchased a brand after seeing it sponsor a live event.

The India opportunity
India’s concert audiences are still in early formation. That creates a window. Brands that earn cultural credibility now, through genuine utility, participation, and consistency, are building equity in a market that will only grow in value.

Visibility can be purchased. Utility can be designed. Participation can be enabled. Memory, however, must be earned. As India’s live entertainment economy expands, the brands that stand apart will not be those with the largest stage presence. They will be the ones audiences remember because they made something better, created something unexpected, or built something that lasted beyond the final act. The real opportunity in India’s concert economy is not the size of the crowd. It is the depth of the connection.

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  • TAGS :
  • Spotify
  • EY
  • live events
  • Experiential marketing
  • NH7 Weekender
  • American Express
  • Bacardi
  • Diljit Dosanjh
  • Dil-luminati tour
  • Coldplay
  • boAt
  • Red Bull
  • JBL
  • Nikhil Soni

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