Uber has launched Train Ticket Booking on its app in partnership with ixigo, enabling users to book train tickets, check PNR status and arrange first- and last-mile Uber rides within the same platform.
The service uses ixigo’s train booking technology and expands Uber’s intercity travel offering in India. Users can access the feature through the ‘Bus & Train’ option on the Uber app, enter their journey details, select a train and complete the booking. Users can also access ticket details and PNR status through the app and book Uber rides to and from railway stations.
Commenting on the partnership, Arnab Kumar, Director, Business Development, Uber India and South Asia, said, "Train journeys are an integral part of how India travels. For millions of people, the journey starts well before they board the train and continues long after they arrive at their destination. With Train Ticket Booking on the Uber app, riders can now book their train tickets, check their PNR status, and seamlessly connect to and from the railway station, all within a single app. We’re pleased to partner with ixigo to bring together their expertise in train ticketing with Uber’s mobility platform, making the overall travel experience more seamless and convenient for riders.”
Aloke Bajpai,Group CEO & Rajnish Kumar , Group Co-CEO, ixigo said, “As India's largest OTA in the train category, our focus has always been on making rail travel simpler, more reliable and stress-free. Beyond booking tickets, we've continued to invest in a seamless post-booking experience, better customer support and innovative features that give travellers greater peace of mind throughout their journey. By partnering with Uber, we're extending that experience beyond the train itself, enabling travellers to plan their journey seamlessly from their doorstep to their destination.”
The launch builds on Uber’s existing railway station operations, including dedicated pickup and drop-off zones at stations across India. Uber said the addition of train booking will extend its station connectivity offering to cover more stages of the journey. The company’s mobility portfolio in India currently includes Moto, Auto, Cars, Metro, Intercity Cars, Intercity Buses and Train Ticket Booking.
